Facts & Resources

2010 Awards and Recognition


2010 Recognition:

  • Bank of America Merrill Lynch received several top awards in the 2010 Awards from International Financing Review (IFR), including Global Loan House of the Year, Americas Structured Equity House of the Year, and U.S. High-Yield Bond House of the Year.

  • Capital Link named BofA Merrill Lynch Best Research Team for Closed-End Funds in 2010.

  • BofA Merrill Lynch was named No. 1 in Sell-Side Municipals Research for 2010 by Smith's Research and Gradings.

  • Bank of America Merrill Lynch received three of the top global awards for innovation in the 2010 Investment Banking Awards from The Banker magazine: Most Innovative Investment Bank from North America, Most Innovative Investment Bank for Loans and Leveraged Finance, and Most Innovative Investment Bank for Prime Brokerage.

  • Bank of America was named Best Bank for High-Yield Corporate Bonds by Credit Magazine in the 2010 Credit Awards Americas.

  • Bank of America received the Best Bank - Quality of Assets award (small category) in the “BT-KPMG Best Bank Study 2009-2010.” Merrill Lynch received the Best Investment Grade Bond 2010 award for Reliance Holdings’ $1.5 billion dual-trance bond by Finance Asia magazine, ranked No. 2 in “Best Execution” and “Best in Sales Trading” in the Asia Money Broker Poll 2010 (India), and ranked No. 3 for India Research by Greenwich Associates.

  • In November, the Bank of America Tower at One Bryant Park was awarded a 2010 New York State Environmental Excellence Award from the New York State Department of Environmental Conservation. This award recognizes the Tower as the first high-rise commercial tower in U.S. history to achieve the U.S. Green Building Council’s (USGBC) Leadership in Energy and Environmental Design (LEED®) CS Platinum certification. The New York State Environmental Excellence Award program highlights leaders in business and nonprofit organizations for their commitment to improving and protecting New York’s environment by meeting environmental challenges through uniquely innovative and environmentally sustainable practices or creative partnerships.

  • Universum Research recognized Bank of America on its “50 World's Most Attractive Employers 2010.” The bank ranked No. 22. From the world’s leading economies, nearly 130,000 students at top academic institutions chose their ideal companies to work for. The global index of employer attractiveness highlights companies that excel in talent attraction and retention. The global rankings are based on the employer preferences of students from Brazil, Canada, China, France, Germany, India, Italy, Japan, Russia, Spain, U.K., and U.S.

  • BofAML Research maintained a No. 3 ranking in the 2010 Institutional Investor All-America Research Team survey with 42 positions, an increase of five votes.

  • Bank of America for the fifth year in row ranked as one of the top companies for Hispanics by Hispanic Business magazine on its “Top 60 Diversity Elite” list. For the ranking, the publication measures a company's commitment to Hispanic hiring, promotion, marketing, philanthropy and supplier diversity.

  • For the sixth year in a row, LATINA Style magazine ranked the bank as a top company for Latinas. The annual list evaluates companies on their support of Latinas in the workplace, programs and corporate commitment to diversity and inclusion. The bank ranked No. 6 out of more than 800 submissions.

  • Keynote® Systems has ranked Bank of America No. 1 overall on its semi-annual Keynote Banker Scorecard. This marks the fifth consecutive win for the bank according to latest Keynote Banker Scorecard, which rates the online banking websites of 23 leading consumer banks according to a set of 300-plus best practice criteria, including privacy and security and ease of use.

  • Dave Thomas Foundation for Adoption recognized the bank again this year as one of the best companies for adoption benefits on its annual Best Adoption-Friendly Workplace list.

  • The Bank of America Tower at One Bryant Park in New York City received the Council on Tall Buildings and Urban Habitat 2010 Best Tall Building Award for the Americas Region. This award recognizes a project that has made an extraordinary contribution to the advancement of tall buildings and the urban environment, and that achieves sustainability at the highest and broadest level. The projects must also exhibit processes and/or innovations that have added to the profession of design and enhance the cities and the lives of their inhabitants.

  • The U.S. Hispanic Chamber of Commerce named Bank of America as a Million Dollar Club inductee.

  • In August 2010, Bank of America received the highest rating of “outstanding” from the Office of the Comptroller of the Currency following its most recent Community Reinvestment Act (CRA) exam. This is the company’s seventh consecutive “outstanding” rating, and indicates Bank of America has met and exceeded the needs of underserved communities in areas such as affordable housing, small business lending and financial education for a nine-quarter assessment period covering 2007 through the first quarter of 2009.

  • In July, Merrill Lynch was honored with a Customer Relationship Management (CRM) Excellence Award from Gartner, Inc. and 1to1 Media for its enterprisewide alignment of multiple customer interaction channels and the benefits this has created, including superior client engagement, satisfaction and loyalty.

  • The Visa Service Quality Performance Award was awarded to Bank of America Merchant Services Operations.

  • Bank of America received the Gold Award in the Commercial Banks category in the 2009 Vision Awards Annual Report Competition hosted by the League of American Communications Professionals (LACP).

  • Bank of America has received seven awards from Euromoney magazine as part of their "2010 Awards for Excellence" program. These awards included: Best Global High Yield Bond House, Best Bank in the United States, Best Debt House in North America, Best Debt House in Japan, Best Equity House in North America, Best Merger and Acquisition House in Russia, and Best Investment Bank in Sweden.

  • In the July issue of Black Enterprise magazine, Bank of America was named one of the “40 Best Companies for Diversity” for the sixth year in a row. The list evaluates a company’s board representation, supplier diversity, associate networks, senior management, and diversity programs.

  • and Universum Research recognized Bank of America on its “2010 Top 100 MBA Employers” list. The company ranked No. 25, versus No. 37 last year. also highlighted the information.

  • Bank of America’s CashPro Online was named No. 1 Overall Most Innovative in the 2010 Monarch Innovation Awards by Barlow Research Associates, Inc.

  • J.D. Power and Associates recognized Bank of America’s commercial and corporate contact centers for delivering an outstanding client experience and re-certified them for the second year in a row. Bank of America scored an impressive 849 points – a 20-point increase from last year and significantly higher than the J.D. Power benchmark score of 782.

  • Bank of America Merrill Lynch Retirement and Benefit Plan Services’ contact centers were recognized for customer satisfaction excellence under the J.D. Power and Associates Certified Call Center Program for the sixth consecutive year (2005-2010). According to their evaluation, the contact center operation has a strong commitment to providing an “outstanding customer service experience” and is the only contact center in the retirement industry to receive this designation.

  • Bank of America Merrill Lynch’s retirement plan participant website earned the Dalbar Communications Seal. The Dalbar Communications Seal is the recognition awarded to financial services firms that display excellence in meeting the needs of retirement plan participants.

  • Bank of America Merrill Lynch’s retirement plan participant statement earned the Dalbar Communications Seal. In Dalbar’s 12th Annual Trends and Best Practices in Investor Statements report, the participant statement was rated “Excellent” for the 11th year in a row and was rated over 15 points higher than the industry average.

  • Merrill Lynch Global Research group has been named the leading global broker for the second consecutive year according to the 2010 Financial Times/StarMine survey. In Europe, the survey named it the No. 1 broker for recommendations and earnings estimates. It also ranked No. 2 in the United States and No. 3 in Asia.

  • In the “2010 World’s Best Investment Banks Awards” from Global Finance magazine, BofA Merrill Lynch won in multiple award categories including: Most Creative Global Investment Bank; Best Investment Bank, Central and Eastern Europe; Best Equity Bank, Central and Eastern Europe; and Best M&A Bank, Central and Eastern Europe. BofA Merrill Lynch also received an award for the 2010 Best Integrated Corporate Bank Site in North America.

  • Bank of America Merrill Lynch was named the No. 2 World’s Best Broker by Bloomberg Markets magazine’s “2010 World’s Best Broker Rankings.”

  • For the fourth consecutive year, Bank of America was named No. 1 in the annual Javelin Strategy & Research 2010 Card Issuer’s Identity Safety Scorecard analysis, rating 26 of the nation’s largest credit card issuers on their capabilities to prevent, detect and resolve fraud.

  • Bank of America for the fifth year in a row received Conceive magazine’s “Top 50 Best Companies” award for offering generous fertility and/or adoption benefits.

  • On May 20, The Durst Organization, Bank of America and the U.S. Green Building Council (USGBC) announced the Bank of America Tower at One Bryant Park in Midtown Manhattan achieved LEED Platinum certification. This marks the first time in U.S. history that a high-rise commercial office building has attained the highest LEED green building rating for environmental performance and sustainability.

  • On April 8, Bank of America Merrill Lynch received the Bronze Award in the Financial Sector as part of the Hong Kong Awards for Environmental Excellence (HKAEE). These awards encourage businesses and organizations to adopt green management styles and recognize programs that contribute to protecting the environment. The Sectoral Award winners were judged on three criteria, including: green leadership, program and performance, and partner synergy.

  • Bank of America ranked No. 9 on DiversityInc magazine's "Top 50 Companies for Diversity” annual list. The bank received special recognition on its “Top Companies” specialty lists for Recruitment and Retention, LGBT, Executive Women and Supplier Diversity. The bank has been recognized on the DiversityInc list for multiple years.

  • Bank of America ranked for the second year in a row on the “National Association for Female Executives’ Top Companies” list. The 2010 NAFE Top Companies include 50 companies and 10 nonprofit organizations from across the United States.

  • Thirty Merrill Lynch Global Wealth Management Financial Advisors were named to Barron's magazine's "Top 100 Women Financial Advisors" list, more than any other firm.

  • A total of 37 BofA Merrill Lynch Global Research analysts — 15 each in Europe and the United States and seven in Asia — were recognized for their analytical excellence in the 2010 Financial Times/StarMine survey.

  • In March 2010 reports issued by industry research groups, Bank of America achieved the No. 1 ranking overall in online banking excellence and online credit card features and capabilities. The Bank Monitor Awards report by Corporate Insight research highlights companies that excel in key areas of online banking experience. Bank of America received the most awards overall, including four Gold awards in areas of Bill Pay capabilities, transfer capabilities, alert services and private site help; one Silver award in account information; and two Bronze awards in self service features and online applications.

  • Europe Card Services (ECS) received two major industry honors at the 2010 Credit Card Awards held in London on Tuesday, February 2. Team Bank of America was recognized as the industry’s best corporate social responsibility program. In addition, ECS’ affinity partnership with Virgin Money was named U.K. and Ireland’s “Best Affinity or Co-branded Credit Card Program.”

  • DiversityMBA magazine ranked Bank of America No. 5 on its “Top 50 Companies for Diverse Managers to Work” list. The list showcases companies that make a strategic effort to implement accountable diversity strategies for managers of diverse backgrounds to excel and develop into the executive ranks.

  • selected Bank of America as one of "America's Top Organizations for Multicultural Business Opportunities for 2010.” The Div50 represents a list of the top 50 corporations who are noted for their commitment to multicultural business opportunities. The award is based on factors such as volume, consistency and quality of business initiatives a company grants to multicultural suppliers.

  • Bank of America was recognized as the No. 1 affordable housing lender in 2009 according to the Jan./Feb. 2010 issue of Affordable Housing Finance. 

  • In January 2010, BusinessWeek listed the Bank of America Charitable Foundation as the No. 1 most generous corporate foundation in America.