Facts & Resources

2012 Awards and Recognition


2012 Recognition:

  • Hong Kong Commercial Newspapers recognize BofA Merrill as the Best Foreign Securities Firm in 2012. The award is sponsored by Hong Kong Commercial Newspaper, the Global Commercial Newspapers Union, and China Enterprise Reputation & Credibility Association (overseas), and co-sponsored by Hong Kong Investor Relations Professional Association.

  • The 2012 EMEA Finance Achievement Awards announced Bank of America Merrill Lynch as the Best M&A House in Central and Eastern Europe.

  • The J-Money (formerly called Euromoney Japan) “Best House” 2012 Awards recognized Bank of America Merrill Lynch as the Best International Debt House in Japan for the second consecutive year.

  • BofA Merrill received seven awards at the FinanceAsia Japan Achievement Awards 2012. In the House Awards, BofA Merrill was again selected as Best Foreign Investment Bank and Best International Bond House, and also ranked as Best International Equity House. In the Best Deal categories, BofA Merrill won recognition for its role as bookrunner in the Best IPO (Japan Airlines’ $8.5 billion global offering), Best Domestic M&A (Nippon Steel’s merger with Sumitomo Metal Industries), Best International Bond (Takeda Pharmaceutical’s $3 billion dual-tranche offering) and Best Samurai Bond (Nordea Bank’s ¥120.2 billion debut samurai).

  • The Banker magazine, a Financial Times publication, has named Bank of America Merrill Lynch the Most Innovative Investment Bank for Climate Change and Sustainability, recognizing the company’s achievements in structuring innovative deals that benefit the environment. This is the second year in a row Bank of America Merrill Lynch has received this distinction.

  • In November, the National Conference on Citizenship and Points of Light, the nation’s definitive experts on civic engagement, in partnership with Bloomberg LP, announced that Bank of America has been named to The Civic 50 list, placing at No. 15. The list is the first comprehensive ranking of S&P 500 companies that best use their time, talent and resources to improve the quality of life in the communities where they do business.

  • Bank of America was named the best place to work for LGBT Equality by the Human Rights Campaign for the seventh consecutive year.

  • Bank of America was ranked among Computerworld magazine’s “Best Places to Work in IT.”

  • For the past three years, Bank of America has been listed as one of Military Times EDGE magazine’s “Best for Vets: Employers.”

  • For the eighth year, Bank of America has been ranked among LATINA Style’s top companies for Latinas.

  • Bank of America was named a top 10 company on the "2012 Working Mother magazine's 100 Best Companies" list for the 23rd year. The company was also among the top 10 companies for women’s advancement and best companies for children.

  • In July, Black Enterprise magazine named Bank of America as one of its “40 Best Companies for Diversity” for the eighth year in a row; the company was noted for its supplier diversity efforts.

  • Bank of America Merrill Lynch has been named Best Global Equity House 2012 by Euromoney magazine and has won eight other awards in the publication’s Awards for Excellence 2012 competition, including Best Debt House in the U.S., Best Cash Management House in the U.S., Best Equity House in Latin America, Best Equity House in Italy, Best M&A House in Turkey, Best M&A House in Israel, Best Equity House in the UAE, and Best M&A House in the UAE.

  • Bank of America was listed as one of the Best Adoption-Friendly Workplaces by the Dave Thomas Foundation for Adoption for the fifth consecutive year.

  • Bank of America Merrill Lynch received a 2012 Model Bank award from Celent, the financial services research and consulting firm, for the development and deployment of its global payments hub, CashPro® Payments. The service, introduced in late 2011, utilizes a sophisticated payment infrastructure to provide BofA Merrill clients with integrated global payments connectivity around the world.

  • In May, United Way Worldwide recognized Bank of America with two Summit awards for volunteer engagement and community impact. In 2011, Bank of America and its employees raised more than $35 million through the United Way Campaign, volunteered more than 1.5 million hours globally, and supported free income tax assistance, resulting in more than 530,000 completed tax returns and $800 million in total refunds to hardworking individuals and families. By the conclusion of the 2013 tax season, Bank of America will have invested $6.5 million in Financial Stability grants with United Way and was the first financial institution to nationally support this important work.

  • In May, Diversity MBA magazine ranked Bank of America No. 2 on its “Top 50 Companies for Diverse Managers to Work.” This is the bank’s fifth year on this list, which includes companies that implement intentional strategies based on accountability, succession planning, representation, workplace inclusion and recruitment efforts.

  • For the 12th consecutive year, Bank of America was listed among DiversityInc magazine’s “Top 50 Companies for Diversity.”

  • In May, Bank of America was recognized among the Top 100 Military-Friendly Employers by G.I. Jobs magazine for the seventh year in a row.

  • In April, Bank of America was named the Feeding America 2012 Corporate Partner of the Year in recognition of its commitment to helping raise awareness around the issue of hunger. The award is a culmination of various hunger relief efforts by the company over the past several years that include everything from employee volunteer programs to customer engagement to multi-million dollar donations.

  • In April, 22 Merrill Lynch Financial Advisors were ranked among Barron’s magazine’s Top 100 Advisors for 2012. The annual ranking featured nine Financial Advisors from Merrill Lynch U.S. Wealth Management and 13 Private Wealth Advisors from Merrill Lynch’s Private Banking and Investment Group.

  • In March, Bank of America was listed among the National Association for Female Executives' (NAFE) “Top Companies for Executive Women” for the third consecutive year.

  • In March, Bank of America Merrill Lynch Retirement and Benefit Plan Services contact centers were recognized for customer satisfaction excellence for an eighth consecutive year under the J.D. Power and Associates Call Center Certification Program. The Call Center Certification Program distinction acknowledges a strong commitment by the Bank of America Merrill Lynch Retirement Contact Centers call center operation to provide “An Outstanding Customer Service Experience.”

  • The Bank of America Merrill Lynch Global Wholesale Banking teams responsible for Infrastructure Solutions Delivery and EMEA Technology received an FStech award for “Datacenter excellence” in March.

  • In February, Merrill Edge call centers were recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience.” Merrill Edge went through a rigorous due diligence process to receive this recognition. The process included a customer satisfaction survey conducted independently by J.D. Power and Associates, an in-depth review of internal practices including recruiting, training, employee incentives, quality assurance capabilities, and management roles and responsibilities, as well as site visits to each of the centers to validate those practices with associate focus groups. The survey evaluation criteria included the customer service representatives’ courtesy, knowledge and concern for the customer; promptness in speaking to a person; and timely resolution of the problem or request.

  • In February, Bank of America Europe Card Services received two of the U.K. industry’s most coveted national awards at the 2012 U.K. Card and Payment Awards – Best Corporate Social Responsibility Program for Tackling Numbers, a pioneering mathematics program for English schoolchildren in partnership with Premiership Rugby, and Best Affinity or Co-Branded Credit Card Program for the Arsenal FC Rewards Credit Card with Arsenal Football Club.

  • In February, Merrill Lynch led Barron’s magazine’s Top 1,000 State-by-State Advisor list for the fourth consecutive year. More Merrill Lynch Wealth Management advisors earned a place on the Barron’s Top 1,000 State-by-State Advisor list than any other financial services firm advisors in the United States. A total of 287 advisors made the list, and 17 states listed a Merrill Lynch advisor at No. 1. Merrill Lynch Wealth Management also led all financial services firms on Barron’s “America’s Top 100 Women Financial Advisors” list in 2012 with 34 Financial Advisors in the rankings.