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Customer Service

Press Releases

  • 11/21/14 10:39 am EST
    Bank of America today announced a partnership with the Global Alliance for Clean Cookstoves (GACC) to raise $100 million to help provide clean cooking solutions to millions of households in the developing world. Advancing clean cooking solutions – which greatly reduce emissions that are harmful to people’s health and the broader environment – is a component of the bank’s recently launched Catalytic Finance Initiative. Bank of Americamore...
  • 11/20/14 6:00 am EST
    The 2014 J.D. Power Primary Mortgage Origination Satisfaction StudySM released November 13 ranks Bank of America as second among all major mortgage originators in overall customer satisfaction.“The study findings demonstrate what customers have already told us,” said D. Steve Boland, Bank of America Home Loans Originations executive. “We know that making every customer connection count, working as a team, and quickly addressing customer issues are characteristics that are highly valued by ourmore...
  • 11/19/14 9:30 am EST

    Initiative Now Supporting Women Entrepreneurs in Los Angeles and Throughout Texas, Illinois and Missouri

    In recognition of global Women’s Entrepreneurship Day, the Tory Burch Foundation and Bank of America today announced the expansion of Elizabeth Street Capital to Los Angeles and throughout Texas, Illinois and Missouri. The initiative, which has a presence in markets across the United States, helps provide women small business owners with access to affordable loans, mentoring support and networking opportunities, enabling them to grow theirmore...
Awards & Recognition

Awards and recognition Bank of America has received from publications and organizations


Majority of #Millennials think they have good financial habits, yet 50% have no cushion to fall back on. More: hour 30 min ago
#BofA home loans ranks No. 2 in customer satisfaction with primary mortgage originations in latest @JDPower study: hours 45 min ago
Michelle Meyer, @BofAML Senior US Economist, to appear on @SquawkCNBC @CNBC today at 6:30AM ET-5 hours 15 min ago
We are proud to provide an inclusive workplace for our #LGBT community. #CEI2015 hours 14 min ago
Over the past 16 years, Adriana Kong Romero worked her way from a #BofA teller to Tuscon Market President: hours 30 min ago

Executive Biographies