Facts & Resources
Customer Service

Press Releases

  • 11/20/14 6:00 am EST
    The 2014 J.D. Power Primary Mortgage Origination Satisfaction StudySM released November 13 ranks Bank of America as second among all major mortgage originators in overall customer satisfaction.“The study findings demonstrate what customers have already told us,” said D. Steve Boland, Bank of America Home Loans Originations executive. “We know that making every customer connection count, working as a team, and quickly addressing customer issues are characteristics that are highly valued by ourmore...
  • 11/19/14 9:30 am EST

    Initiative Now Supporting Women Entrepreneurs in Los Angeles and Throughout Texas, Illinois and Missouri

    In recognition of global Women’s Entrepreneurship Day, the Tory Burch Foundation and Bank of America today announced the expansion of Elizabeth Street Capital to Los Angeles and throughout Texas, Illinois and Missouri. The initiative, which has a presence in markets across the United States, helps provide women small business owners with access to affordable loans, mentoring support and networking opportunities, enabling them to grow theirmore...
  • 11/19/14 9:00 am EST

    Young People Think They Have Good Financial Habits, but Many Still Depend on Mom and Dad

    Millennials are confident in their ability to manage their finances, but their actions tell a different story, according to the Bank of America/USA TODAY Better Money Habits Millennial Report, released today. Even though a large majority (80 percent) of the 1,000 millennials ages 18-34 surveyed across the country believe they will be better off or the same as their parents and two-thirds say they have good financial habits, themore...
Awards & Recognition

Awards and recognition Bank of America has received from publications and organizations


Michelle Meyer, @BofAML Senior US Economist, to appear on @SquawkCNBC @CNBC today at 6:30AM ET-54 min 8 sec ago
We are proud to provide an inclusive workplace for our #LGBT community. #CEI2015 hours 53 min ago
Over the past 16 years, Adriana Kong Romero worked her way from a #BofA teller to Tuscon Market President: hours 9 min ago
@BrokeMillennial We appreciate your approach to #personalfinance. Our new survey has data you'd find interesting: hours 53 min ago
Why support women entrepreneurs? They're key contributors to local economic growth. #GEW2014 hours 9 min ago

Executive Biographies