Facts & Resources

Bank of America Awards and Recognition


2014 Recognition:

  • In March, Merrill Edge was honored in five separate industry reviews, including recognition as a customer service leader, a provider of excellent content for investors and one of the top online brokers. Merrill Edge was highly ranked in the 2014 Barron’s Online Brokerage Review, 2014 Online Broker Review, Corporate Insight Monitor Awards, Investor’s Business Daily special report on the best online brokers of 2013, and the Customer Service Institute of America. 


  • In March, Bank of America Merrill Lynch was named by Global Finance magazine as Best Overall Bank for Cash Management in North America for the fourth consecutive year. The publication also named BofA Merrill as North America winner for Best Bank for Liquidity Management for the third straight year and Best Bank for Risk Management.


  • In February, Bank of America was named as a leader in climate change performance by the CDP (formerly the Carbon Disclosure Project). The company is featured in CDP’s Supplier Climate Performance Leadership Index (SCPLI). The SCPLI highlights those companies within CDP’s supply chain program that have demonstrated a strong approach to climate strategy and emissions reduction in their CDP responses. This program collects information on behalf of 64 multinational companies with combined annual spend of almost US $1.15 trillion.

  • For delivering “outstanding customer service experience,” in January, J.D. Power and Associates recognized the Merrill Edge call centers for the third year in a row, the Retirement Services contact centers for the ninth year and our Corporate and Commercial Banking call centers for the fourth consecutive year.



2013 Recognition

2012 Recognition

2011 Recognition

2010 Recognition