Bank of America Awards and Recognition
- The Customer Service Institute of America (CSIA) awarded Merrill Edge the 2016 International Service Excellence Award in the Contact Center category. CSIA is the body delegated by International Council of Customer Service Organizations to manage the International Service Excellence Awards, which are recognized as the premier service awards around the globe.
On March 13, Merrill Lynch Wealth Management announced that 305 of its financial advisors were named top advisors in their states on Barron’s 2017 “America’s Top 1,200 Advisors: State-by-State” list, the ninth consecutive year that Merrill Lynch has had the most advisors on the list.
In March, Treasury Management International (TMI), a publication covering the transaction services industry, named Bank of America Merrill Lynch its 2016 Global Bank of the Year for Payments & Collections. BofA Merrill won seven additional awards, all part of TMI’s annual Awards for Innovation and Excellence.
- On Jan. 23, Bank of America was named as a global leader in supporting the development and success of women in the workplace on the 2017 Bloomberg Financial Services Gender-Equality Index (BFGEI), an annual listing of companies demonstrating leadership in their policies, practices and disclosures in support of gender equality.
In January, Merrill Edge was designated as a top online stock broker for 2017 by NerdWallet as part of the personal finance site’s 2017 “Best-of Awards” program for investing. The online brokerage was lauded for its stock trading services and ranked as one of two investment firms for the best in the “Research” category.
Corporate Insight’s 2016 e-Monitor Awards Report recognized Merrill Edge with gold medals in the “Trading” and “Mobile Capabilities” categories, and three silver medals in the “Account Information,” “Quotes” and “Prospect Experiences” categories. The firm also received a bronze medal in “Online Help,” earning the firm recognition in all six award categories and tying the firm with the most medals overall within e-Monitor.