BANK OF AMERICA
In February, Bank of America was named as a leader in climate change performance by the CDP (formerly the Carbon Disclosure Project). The company is featured in CDP’s Supplier Climate Performance Leadership Index (SCPLI). The SCPLI highlights those companies within CDP’s supply chain program that have demonstrated a strong approach to climate strategy and emissions reduction in their CDP responses. This program collects information on behalf of 64 multinational companies with combined annual spend of almost US $1.15 trillion.
For delivering “outstanding customer service experience,” in January, J.D. Power and Associates recognized the Merrill Edge call centers for the third year in a row, the Retirement Services contact centers for the ninth year and our Corporate and Commercial Banking call centers for the fourth consecutive year.