Bank of America announced today that it has begun an initiative to enhance the accessibility of its online mortgage documents for visually impaired customers. The bank worked with Jessie Lorenz, a visually impaired customer, on the project.
Bank of America will continue to use Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for ensuring that the content, features and services of its web pages and documents for mortgage holders are accessible to all site users, including more...