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Consumer Banking

7/21/16 9:00 am EDT

Bank of America today announced a comprehensive redesign of its award-winning mobile app that includes easier navigation and the ability to set the language to Spanish, in addition to other features that make it easier for customers to control their finances from the palm of their hand.

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6/21/16 6:00 am EDT

It appears the majority of Americans need a dose of reality when it comes to their own smartphone behaviors. A new survey released today finds less than one in five (17 percent) adults believe they are on their mobile phone too much, while more than half (56 percent) believe other people are guilty of overuse. What’s more, just 10 percent consider themselves “tuned out to the world” while on their device, and 55 percent believe they mind their more...

6/2/16 9:00 am EDT

Merrill Edge has been recognized in five recent industry reviews, highlighting its excellence in customer service and educational resources, in addition to being named as one of the top online brokers by Barron’s.

“We’re honored to be recognized by these prestigious organizations, and we are proud of our growth in these rankings year-over-year,” said Aron Levine, head of Merrill Edge at Bank of America. “These annual awards are a great indicator of our ability to provide our clients with the more...

5/18/16 5:00 pm EDT

At the Google IO conference in Mountain View today, Michelle Moore, head of Digital Banking at Bank of America, was on stage with Pali Bhat, senior director of Android Pay to demonstrate that the Bank of America cardless ATM technology now supports Android Pay. The bank also announced plans to expand cardless technology to 5,000 ATMs by year-end starting this month with a rollout to 2,400 ATMs across the country, including the majority of ATMs in the San Francisco Bay and Silicon Valley areas. more...

5/4/16 9:00 am EDT

Bank of America announced today that it has begun an initiative to enhance the accessibility of its online mortgage documents for visually impaired customers. The bank worked with Jessie Lorenz, a visually impaired customer, on the project.

Bank of America will continue to use Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for ensuring that the content, features and services of its web pages and documents for mortgage holders are accessible to all site users, including more...

4/18/16 9:00 am EDT

Millennials’ perspective on their later years and how to get there hints at a possible redefining of retirement, according to the latest Merrill Edge® Report. Nearly half (41 percent) of the generation surveyed expects to retire when they hit a certain financial milestone or savings goal, whereas their older counterparts are focused on leaving the workforce when they hit a certain age or can no longer work due to health concerns. more...

4/12/16 2:24 pm EDT

Bank of America today announced it is working with Facebook Messenger to deliver capabilities to help clients stay connected to their finances whenever and wherever they choose. The announcement is being made in conjunction with the Messenger Platform launch at Facebook’s F8 developer conference.

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3/30/16 9:00 am EDT

In the latest step at simplifying consumer payments, Bank of America announced today that it will pre-select customers’ eligible Visa cards for enrollment in Visa Checkout directly from Online Banking. Bank of America is one of the first banks to integrate its cards into Visa Checkout and provide seamless enrollment directly from its site, eliminating added steps and making it easier than ever for customers to shop online, on any device.

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3/9/16 8:01 am EST

Early Warning, the industry leader in real-time payments, authentication and risk mitigation, today announced that Bank of America is live and actively processing real-time person-to-person (P2P) transactions through Early Warning’s clearXchange™ network. Bank of America is one of the first banks to go live along with U.S. Bank.

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2/16/16 3:00 pm EST

Bank of America announces the opening of its first downtown Minneapolis financial center, located on the skyway level of the IDS Center (80 S. 8th St., Ste. 226). Much more than a bank branch, the IDS financial center is a destination for clients to connect to all of Bank of America’s financial services, personalized solutions and expertise needed to make their financial lives better.

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12/22/15 9:00 am EST

Bank of America Corporation today announced that its Merrill Edge Investment and Advisory contact centers have once again achieved the distinction of J.D. Power Certified Contact Centers, recognizing the streamlined investment service for providing “An Outstanding Customer Service Experience” in the live phone channel for the fifth year in a row.

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12/10/15 9:30 am EST

Despite the financial burdens and other obstacles millennials face, they are eager to use life experiences to pursue financial independence. The impact of the Great Recession, combined with insights from their parents, play a significant role in how millennials manage their own financial lives, according to the Bank of America Year-End Millennial Snapshot. more...

11/2/15 9:00 am EST

The majority of New Jerseyans believe they will be spending less (69 percent), saving more (58 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Dallas-Fort Worth residents believe they will be saving more (62 percent), spending less (61 percent) and investing more (51 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of South Floridians believe they will be saving more (78 percent), spending less (60 percent) and investing more (59 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Orange County residents believe they will be spending less (70 percent), saving more (64 percent) and investing more (48 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Chicago residents believe they will be spending less (67 percent), saving more (65 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of San Francisco residents believe they will be spending less (69 percent), saving more (62 percent) and investing more (52 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Los Angeles residents believe they will be spending less (65 percent), saving more (58 percent) and investing more (44 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Phoenix residents believe they will be spending less (70 percent), saving more (69 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

A majority (59 percent) of Americans set a 2015 goal to save for retirement, but so far this year, less than one-third (31 percent) achieved that goal, according to a new survey released today by Bank of America and Merrill Edge.

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10/15/15 10:15 am EDT

Millennials in Chicago are collectively better at saving than their peers across the country, according to the new Bank of America/USA TODAY Better Money Habits Millennial Report. The survey found that 70 percent of Chicago millennials regularly set aside money for savings, compared to 56 percent nationally. more...

10/13/15 9:30 am EDT

A new Bank of America/USA TODAY Better Money Habits Millennial Report released today finds that while 84 percent of millennials are confident in their ability to manage their finances, 41 percent are “chronically stressed” about money. Furthermore, money stress tends to permeate all areas of their lives: more...

9/15/15 9:00 am EDT

Bank of America today announced a series of improvements to mobile and online banking to better meet customers’ changing needs and make it easier for users to manage their finances digitally. The new updates include the introduction of fingerprint and Touch ID sign-in, in addition to the launch of an Apple Watch mobile banking app, streamlined “Accounts Overview” page and new Security Center for more than 31 million active digital banking more...

9/14/15 10:00 am EDT

Amtrak and Bank of America announced a new Amtrak Guest Rewards credit card program effective immediately. This program includes two new credit cards created to fit passengers’ travel and spending preferences. It’s now easier than ever to ride with Amtrak, earn points and redeem for Amtrak travel with the Amtrak Guest Rewards® World MasterCard® and Platinum MasterCard® credit cards.

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