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Consumer Banking

10/11/16 11:00 am EDT

A newly released Bank of America/USA TODAY Better Money Habits® Report finds that for 18- to 26-year-olds in the San Francisco area, the definition of adulthood has changed: it is less about age and more about financial independence. In fact, 75 percent did not feel like adults when they turned 18. For a quarter, adulthood does not officially begin until at least age 25.

When asked to define adulthood, this age group, which includes the youngest millennials as well as the oldest members of more...

10/11/16 9:00 am EDT

Hispanic consumers are significantly more likely to engage with mobile to manage their finances, with 78 percent using a mobile banking app, compared to approximately half (51 percent) of non-Hispanics. What’s more, nearly three-quarters (69 percent) of the Hispanic community cite digital as their primary method of banking.

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10/6/16 9:00 am EDT

A new Bank of America/USA TODAY Better Money Habits® Report released today finds that for young Americans, the definition of adulthood has changed: it is less about age and more about financial independence. According to the report, which surveyed 18- to 26-year-olds across the country, most young people (62 percent) do not feel like adults when they turn 18.

For this age group, which includes younger millennials as well as older members of Generation Z, adulthood is less about age and more more...

9/8/16 1:41 pm EDT

Bank of America has announced the launch of its new Real Estate Center, a comprehensive online education center for homebuyers and sellers that provides simple ways to transition from homebuying preparation to home shopping and purchasing.

“The Bank of America Real Estate Center is built to be intuitive, putting critical information at both prospective buyers’ and existing homeowners’ fingertips and helping them stay connected with experts every step of the way,” said D. Steve Boland, Bank of more...

9/6/16 5:00 am EDT

Allegiant and Bank of America today announced a new relationship to launch the Allegiant World MasterCard® issued by Bank of America. The new card is available effective immediately.

This is Allegiant’s first credit card program, and it will allow cardholders to earn three points per dollar on Allegiant purchases, two points per dollar on qualifying dining purchases, and one point per dollar on all other purchases. Points always keep their full value and can be redeemed at Allegiant.com for more...

7/21/16 9:00 am EDT

Bank of America today announced a comprehensive redesign of its award-winning mobile app that includes easier navigation and the ability to set the language to Spanish, in addition to other features that make it easier for customers to control their finances from the palm of their hand.

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6/21/16 6:00 am EDT

It appears the majority of Americans need a dose of reality when it comes to their own smartphone behaviors. A new survey released today finds less than one in five (17 percent) adults believe they are on their mobile phone too much, while more than half (56 percent) believe other people are guilty of overuse. What’s more, just 10 percent consider themselves “tuned out to the world” while on their device, and 55 percent believe they mind their more...

6/2/16 9:00 am EDT

Merrill Edge has been recognized in five recent industry reviews, highlighting its excellence in customer service and educational resources, in addition to being named as one of the top online brokers by Barron’s.

“We’re honored to be recognized by these prestigious organizations, and we are proud of our growth in these rankings year-over-year,” said Aron Levine, head of Merrill Edge at Bank of America. “These annual awards are a great indicator of our ability to provide our clients with the more...

5/18/16 5:00 pm EDT

At the Google IO conference in Mountain View today, Michelle Moore, head of Digital Banking at Bank of America, was on stage with Pali Bhat, senior director of Android Pay to demonstrate that the Bank of America cardless ATM technology now supports Android Pay. The bank also announced plans to expand cardless technology to 5,000 ATMs by year-end starting this month with a rollout to 2,400 ATMs across the country, including the majority of ATMs in the San Francisco Bay and Silicon Valley areas. more...

5/4/16 9:00 am EDT

Bank of America announced today that it has begun an initiative to enhance the accessibility of its online mortgage documents for visually impaired customers. The bank worked with Jessie Lorenz, a visually impaired customer, on the project.

Bank of America will continue to use Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for ensuring that the content, features and services of its web pages and documents for mortgage holders are accessible to all site users, including more...

4/18/16 9:00 am EDT

Millennials’ perspective on their later years and how to get there hints at a possible redefining of retirement, according to the latest Merrill Edge® Report. Nearly half (41 percent) of the generation surveyed expects to retire when they hit a certain financial milestone or savings goal, whereas their older counterparts are focused on leaving the workforce when they hit a certain age or can no longer work due to health concerns. more...

4/12/16 2:24 pm EDT

Bank of America today announced it is working with Facebook Messenger to deliver capabilities to help clients stay connected to their finances whenever and wherever they choose. The announcement is being made in conjunction with the Messenger Platform launch at Facebook’s F8 developer conference.

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3/30/16 9:00 am EDT

In the latest step at simplifying consumer payments, Bank of America announced today that it will pre-select customers’ eligible Visa cards for enrollment in Visa Checkout directly from Online Banking. Bank of America is one of the first banks to integrate its cards into Visa Checkout and provide seamless enrollment directly from its site, eliminating added steps and making it easier than ever for customers to shop online, on any device.

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3/9/16 8:01 am EST

Early Warning, the industry leader in real-time payments, authentication and risk mitigation, today announced that Bank of America is live and actively processing real-time person-to-person (P2P) transactions through Early Warning’s clearXchange™ network. Bank of America is one of the first banks to go live along with U.S. Bank.

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2/16/16 3:00 pm EST

Bank of America announces the opening of its first downtown Minneapolis financial center, located on the skyway level of the IDS Center (80 S. 8th St., Ste. 226). Much more than a bank branch, the IDS financial center is a destination for clients to connect to all of Bank of America’s financial services, personalized solutions and expertise needed to make their financial lives better.

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12/22/15 9:00 am EST

Bank of America Corporation today announced that its Merrill Edge Investment and Advisory contact centers have once again achieved the distinction of J.D. Power Certified Contact Centers, recognizing the streamlined investment service for providing “An Outstanding Customer Service Experience” in the live phone channel for the fifth year in a row.

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12/10/15 9:30 am EST

Despite the financial burdens and other obstacles millennials face, they are eager to use life experiences to pursue financial independence. The impact of the Great Recession, combined with insights from their parents, play a significant role in how millennials manage their own financial lives, according to the Bank of America Year-End Millennial Snapshot. more...

11/2/15 9:00 am EST

The majority of New Jerseyans believe they will be spending less (69 percent), saving more (58 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Dallas-Fort Worth residents believe they will be saving more (62 percent), spending less (61 percent) and investing more (51 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of South Floridians believe they will be saving more (78 percent), spending less (60 percent) and investing more (59 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Orange County residents believe they will be spending less (70 percent), saving more (64 percent) and investing more (48 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Chicago residents believe they will be spending less (67 percent), saving more (65 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of San Francisco residents believe they will be spending less (69 percent), saving more (62 percent) and investing more (52 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Los Angeles residents believe they will be spending less (65 percent), saving more (58 percent) and investing more (44 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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11/2/15 9:00 am EST

The majority of Phoenix residents believe they will be spending less (70 percent), saving more (69 percent) and investing more (54 percent) in 2016, according to a new survey released today by Bank of America and Merrill Edge.

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