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Consumer Banking

9/2/14 9:00 am EDT

Bank of America Merrill Lynch (BofA Merrill) Global Transaction Services (GTS) today announced the implementation of its CashPro® Any2Any for Global Payments Asia-Pacific (Hong Kong) Limited, Taiwan Branch (GPAP), a leading worldwide provider of payment processing services, including 11 markets across the Asia Pacific region. In mandating BofA Merrill GTS, GPAP now has the advantage of processing larger payment volumes for its Taiwan merchant base on a daily basis.

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7/30/14 3:13 pm EDT

Susan G. Komen® honored Bank of America as the 2014 “Rising Star” partner during the annual Susan G. Komen Leadership Conference this week in Fort Worth, Texas. The Rising Star award is presented to a partner who has strengthened its commitment to Komen’s mission by expanding its programs and exploring new ways to engage with Komen.

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7/30/14 11:00 am EDT

Preferred Rewards, a groundbreaking program that recognizes and rewards clients for choosing Bank of America for more of their banking and Merrill Edge for their investment needs, is now available for clients in California, Oregon, Arizona and Idaho. These states are within wave two of a four-wave national rollout of the program that began in June and will be completed in September.

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6/30/14 10:00 am EDT

Almost one in two (47 percent) U.S. consumers admit they wouldn’t last a day without their smartphone, and many consider their devices more important than daily staples such as coffee and television, according to a new report released today by Bank of America. Of those who use their phones for banking, almost one-third (31 percent) say they log on at least once a day, and four out of five (82 percent) access their accounts at least once a week more...

6/23/14 12:30 pm EDT

Bank of America today launched Preferred Rewards, a ground-breaking new program that recognizes and rewards clients for choosing Bank of America for more of their banking and Merrill Edge for their investment needs.

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5/27/14 9:00 am EDT

Running out of money in retirement trumps other stress-inducing situations and pressures such as public speaking, gaining weight and going to the dentist for mass affluent Americans, according to the results of Bank of America’s latest Merrill Edge® Report released today. Despite the prospect of not having enough money to live on later in life, many are unwilling to cut spending on indulgences now in order to invest for retirement. more...

5/14/14 10:00 am EDT

Vantage Mobility International (VMI) today announced an agreement with Bank of America (NYSE: BAC) that will make it easier for consumers nationwide to apply for financing of wheelchair accessible vehicles. Under the agreement, consumers can apply directly for financing from Bank of America via a link on VMI’s website, www.vantagemobility.com. The Bank of America financing program provides loans with terms of up to 72 months for acquisition of a new or select pre-owned VMI wheelchair more...

4/22/14 10:00 am EDT

Card-linked marketing programs - like BankAmeriDeals®, an online and mobile cash back deals program for Bank of America® customers - are highly effective in increasing revenue, customer insights and advanced targeting to marketing programs, but are underutilized by chief marketing officers (CMOs), according to a new survey released today by Bank of America and The CMO Club. more...

4/9/14 12:31 pm EDT

Bank of America today announced that it has reached an agreement with the Office of the Comptroller of the Currency (OCC) and the Consumer Financial Protection Bureau (CFPB) to resolve issues related to the marketing and sale of credit card debt cancellation products and billing of identity theft protection products, including those marketed and billed by its vendors.

Bank of America stopped marketing identity theft protection products in December 2011 and credit card debt cancellation products more...

3/25/14 9:05 am EDT

Merrill Edge announced today that it has been honored in five separate industry reviews, including recognition as a customer service leader, a provider of excellent content for investors and one of the top online brokers by Barron’s. The strength and popularity of the Merrill Edge platform among clients is reflected in its 10 percent year-over-year growth in total Merrill Edge accounts in 2013.

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3/25/14 9:00 am EDT

Bank of America and the National Education Association (NEA) today announced the long-term renewal of their agreement to offer NEA-branded credit card products to NEA members.

“We are excited to continue our long-term relationship with the NEA,” said Jill Calabrese Bain, Partner Banking and Investments executive at Bank of America. “We’ve partnered with the NEA for more than 30 years, and we look forward to continuing to deliver more...

2/26/14 9:00 am EST

In an ongoing effort to motivate Americans to face the realities of costs related to retirement, today Merrill Edge® introduced the new Face Retirement mobile app. This new app builds on the success of the web-based Face Retirement tool originally launched in 2012 and recently upgraded. Almost 1 million individuals have used the tool, with 60 percent of them choosing to learn more about retirement and beginning to plan for the more...

12/18/13 9:00 am EST

Bank of America announced today that Merrill Edge® call centers have once again been recognized by J.D. Power for providing “An Outstanding Customer Service Experience.”

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10/28/13 9:00 am EDT

Retirement investing has moved back to the top of the financial to-do list for mass affluent Americans, according to Bank of America’s latest Merrill Edge® Report released today. As this group of investors increasingly finds its financial equilibrium, paying off debt slides to second place. While preparing for retirement is a priority for both men and women, on average, men anticipate saving $232,000 more than women do even though both plan to more...

10/1/13 9:30 am EDT

Bank of America today announced the opening of a new generation of banking centers that provides customers with another convenient banking option.

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8/15/13 11:03 am EDT

Virgin Atlantic and Bank of America today announced the long-term renewal of their co-brand partnership and the launch of the new Virgin Atlantic World Elite MasterCard® credit card. 

The new Virgin Atlantic World Elite MasterCard credit card rewards cardholders with three miles for every $1 spent on Virgin Atlantic purchases and 1.5 miles for all other purchases – one of the best ways to earn Flying Club miles.

“The new credit card program allows us to give our customers an extraordinary more...

5/13/13 9:00 am EDT

As Americans continue to regain confidence following the economic downturn, Bank of America’s latest Merrill Edge Report is showing that mass affluent investors are buckling down, making retirement a greater priority and cutting debt in favor of long-term investments.

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4/9/13 9:00 am EDT

Bank of America and Khan Academy today announced a financial education collaboration that will provide both bank customers and non-customers alike free, self-paced, easy-to-understand resources to develop better money habits. These resources will be available on a new website, BetterMoneyHabits.com, which will incorporate educational content from Khan Academy and Bank of America and be promoted throughout Bank of America’s vast network. more...

4/4/13 9:30 am EDT

Bank of America today announced the launch of its newest banking innovation, ATM with Teller Assist. This next-generation banking offering combines the technology and convenience of an ATM with the human touch of a teller.

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3/19/13 9:00 am EDT

As part of its long-standing commitment to customers with visual impairments, Bank of America announced today that it is enhancing the accessibility of its award-winning Online and Mobile Banking security features.

Bank of America’s security features allow customers to safely access their accounts from home computers and mobile devices. The accessibility enhancements announced today will apply to both Online and Mobile Banking on more...

3/4/13 9:30 am EST

Bank of America today introduced the BankAmericard® Better Balance Rewards™ card - a new credit card that rewards customers with up to $100 annually for responsibly managing their monthly credit card payments. The new card will be available in banking centers and online beginning this week.

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2/14/13 9:00 am EST

Bank of America today introduced Merrill Edge® Roadmap™1, a new way to help mass affluent clients pursue their financial goals through personalized advice and guidance from a licensed Merrill Edge Financial Solutions Advisor™. Merrill Edge Roadmap provides a simple way for clients to understand their current financial situation, document their financial goals, and create an action plan to help them pursue those goals. more...

1/22/13 9:00 am EST

Bank of America today announced that Merrill Edge call centers have been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience” for the second year in a row.

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