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Consumer Banking

11/2/15 9:00 am EST

A majority (59 percent) of Americans set a 2015 goal to save for retirement, but so far this year, less than one-third (31 percent) achieved that goal, according to a new survey released today by Bank of America and Merrill Edge.

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10/15/15 10:15 am EDT

Millennials in Chicago are collectively better at saving than their peers across the country, according to the new Bank of America/USA TODAY Better Money Habits Millennial Report. The survey found that 70 percent of Chicago millennials regularly set aside money for savings, compared to 56 percent nationally. more...

10/13/15 9:30 am EDT

A new Bank of America/USA TODAY Better Money Habits Millennial Report released today finds that while 84 percent of millennials are confident in their ability to manage their finances, 41 percent are “chronically stressed” about money. Furthermore, money stress tends to permeate all areas of their lives: more...

9/15/15 9:00 am EDT

Bank of America today announced a series of improvements to mobile and online banking to better meet customers’ changing needs and make it easier for users to manage their finances digitally. The new updates include the introduction of fingerprint and Touch ID sign-in, in addition to the launch of an Apple Watch mobile banking app, streamlined “Accounts Overview” page and new Security Center for more than 31 million active digital banking more...

9/14/15 10:00 am EDT

Amtrak and Bank of America announced a new Amtrak Guest Rewards credit card program effective immediately. This program includes two new credit cards created to fit passengers’ travel and spending preferences. It’s now easier than ever to ride with Amtrak, earn points and redeem for Amtrak travel with the Amtrak Guest Rewards® World MasterCard® and Platinum MasterCard® credit cards.

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6/29/15 10:00 am EDT

Nearly four in 10 (38 percent) U.S. adult consumers never disconnect from their smartphones, and only 7 percent shut down entirely on vacation, according to a new report released today by Bank of America. In examining everyday use, the majority (89 percent) of adults check their smartphones at least several times a day, and more than one-third (36 percent) report they constantly check their devices.

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6/9/15 9:00 am EDT

About two-thirds (66 percent) of Chicago respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (53 percent) of retirees in the area are not stressed based upon how they saved. more...

6/9/15 9:00 am EDT

Over two-thirds (68 percent) of New Jersey respondents expect to be stressed about finances in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that despite feelings of stress from area pre-retirees, New Jersey retirees show a worry-free retirement is possible, with the vast majority (85 percent) reporting they will have more...

6/9/15 9:00 am EDT

Almost seven out of 10 (68 percent) Los Angeles respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (65 percent) of retirees in the area are not stressed about finances in retirement based on how they saved. more...

6/9/15 9:00 am EDT

Over three out of five (62 percent) Orange County respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (70 percent) of retirees in the area are not stressed about finances in retirement based on how they saved. more...

6/9/15 9:00 am EDT

Nearly two-thirds (64 percent) of Phoenix respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (60 percent) of retirees in the area are not stressed about finances in retirement based on how they saved for it. more...

6/9/15 9:00 am EDT

Nearly seven in 10 (69 percent) San Francisco residents expect to be financially stressed in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while San Francisco non-retirees are anticipating stress, the majority (62 percent) of local retirees in the area are not stressed about finances based on how they saved. more...

6/9/15 9:00 am EDT

Nearly six in 10 (58 percent) South Florida respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (62 percent) of retirees in the area are not stressed about finances in retirement based on how they saved. more...

6/9/15 9:00 am EDT

Three out of four (75 percent) Dallas-Fort Worth respondents expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that while non-retirees are anticipating stress, the majority (64 percent) of retirees in the area are not stressed about finances in retirement based on how they saved. more...

6/9/15 9:00 am EDT

Two out of three Americans (66 percent) expect to be stressed about money in retirement based on how they are currently saving, according to a new survey released today by Bank of America and Merrill Edge. The latest Merrill Edge® Report reveals that people with the most time to prepare for retirement – Gen Xers and millennials – are most likely to anticipate a financially rocky retirement, while those who have already retired are less likely to feel anxious about money today. more...

6/4/15 8:00 am EDT

As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. 

Bank of America will continue to use Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for ensuring that the content, features and services of its webpages for credit card rewards and travel redemption are accessible to more...

5/27/15 10:30 am EDT

Dean Athanasia, president of Preferred and Small Business Banking and co-head of Consumer Banking at Bank of America, will participate in the Deutsche Bank Global Financial Services Investor Conference on Wednesday, June 3 at 2:15 p.m. Eastern Time.

A live audio webcast will be accessible through the Bank of America Investor Relations website at http://investor.bankofamerica.com. A replay will also be available. more...

4/29/15 5:05 pm EDT

Susan G. Komen® and Bank of America today announced the renewal of their long-standing partnership through 2020, with Bank of America pledging $3 million from its Pink Ribbon Banking products. The bank will also continue its sponsorship of fundraising events as National Presenting Sponsor of the prestigious Susan G. Komen Race for the Cure® series in the U.S.

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4/21/15 9:00 am EDT

Millennials’ financial views and habits have been most influenced by their parents, but the Great Recession has also had lasting impacts on how millennials think about money, according to a Bank of America/USA TODAY Better Money Habits Millennial Report released today.

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4/13/15 9:00 am EDT

Merrill Edge announced today that it has been recognized in five separate industry reviews, including honors for excellence in customer service and educational resources, and as one of the top online brokers by Barron’s magazine.

“We help streamline the financial lives of our clients so they can make more informed investment decisions,” said Aron Levine, head of Preferred Banking and Merrill Edge. “These honors and our growth are a great indicator of how we are delivering on this commitment by more...

3/31/15 9:00 am EDT

Bank of America announced the launch of its new web-based tool to guide consumers to down payment and closing cost assistance programs available in their region. The Bank of America Down Payment Resource Center is powered by Down Payment Resource™, developed by Atlanta-based Workforce Resource. more...

2/3/15 9:00 am EST

Bank of America announced today that Merrill Edge Advisory and Investment contact centers have once again received the distinction of J.D. Power Certified Contact Centers, recognizing the streamlined investment service for providing “An Outstanding Customer Service Experience” in the live phone channel for the fourth year in a row.

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1/12/15 11:26 am EST

Bank of America today unveiled a new advertising campaign to support the recent launch of Preferred Rewards. A first-of-its-kind program in the banking industry, Preferred Rewards recognizes Bank of America clients by offering everyday rewards across their banking relationship – not just within a single product or service. The advertising platform, “Get More,” highlights the ways in which Preferred Rewards clients earn more, save more and more...

1/7/15 9:00 am EST

Roughly half of all Americans believe they are “leaving money on the table” with their personal finances, and the majority want rewards for the transactions they already make every day, in particular for “responsible” behaviors, according to the Bank of America Preferred Rewards Consumer Study.

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11/24/14 10:00 am EST

Bank of America extends ATM with Teller Assist® across the Houston metro area, growing to 25 banking centers and more than 75 devices by year-end. ATMs with Teller Assist combine the technology of an ATM with the ability to get personal assistance from an on-screen teller through video technology. Today, Major League Baseball All-Star and Houston Astros second baseman Jose Altuve will demonstrate the technology, speed and convenience of more...