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Bank of America Opens Stanford Financial Center in Palo Alto

Financial Center Features New Design, Digital Resources, and Onsite Expertise for Integrated Financial Solutions

Category:

Wednesday, November 30, 2016 12:00 pm EST

Dateline:

Palo Alto, Calif.
"This center demonstrates the bank’s ongoing convergence of high-tech and high-touch personal service. We look forward to engaging with clients in our new space and welcome anyone to stop by and learn more about what we offer."

Bank of America today celebrated the grand opening of its newly renovated Stanford financial center located at 3000 El Camino Real. Much more than a bank branch, the new financial center is a destination for clients to connect to all of Bank of America’s financial services, personalized solutions and expertise needed to help them with their financial decisions.

Specifically, the financial center features a new design layout and a host of new finishes, such as a digital demonstration counter with iPads showcasing mobile and online banking platforms, new waiting area amenities, and private offices for providing financial advice to clients.

“This financial center is unique in several ways, including its use of digital interface throughout the location to expand client convenience, such as digital appointments for advice with financial needs,” said Raquel Gonzalez, Silicon Valley market president, Bank of America. “This center demonstrates the bank’s ongoing convergence of high-tech and high-touch personal service. We look forward to engaging with clients in our new space and welcome anyone to stop by and learn more about what we offer.”

Bank of America serves more than 670,000 households in the greater Silicon Valley through its network of 73 financial centers and more than 280 ATMs.

The full complement of specialists will be housed onsite to provide advice to customers, including a Merrill Edge financial solutions advisor (FSA), mortgage loan officer and a small business banker.

Additional services featured at the Stanford financial center include:

  • Everyday banking, including checking and savings account services and credit cards.

  • Full suite of lending services for home loans, home equity and auto loans.

  • Merrill Edge retirement and investment services.

  • Small business banking.

  • A dedicated financial learning space with interactive tools for clients to explore Bank of America products and view demonstrations with digital ambassadors available to answer questions and assist with mobile and digital needs.

  • Three ATMs with cardless authentication capabilities.


The Stanford financial center’s hours of operation are Monday through Friday, 9 a.m.–5 p.m., and Saturdays, 9 a.m.–2 p.m. To see Bank of America’s financial center and ATM locations or to schedule an appointment online, visit locators.bankofamerica.com.


Bank of America
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 47 million consumer and small business relationships with approximately 4,600 retail financial centers, approximately 16,000 ATMs, and award-winning online banking with approximately 34 million active accounts and more than 21 million mobile active users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico and more than 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

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Reporters May Contact:
Colleen Haggerty, Bank of America, 1.213.621.7414
colleen.haggerty@bankofamerica.com