Andrea B. Smith

Andrea B. Smith
Chief Administrative Officer

Andrea B. Smith has served as Bank of America’s chief administrative officer (CAO) and a member of the company’s executive management team. She is transitioning her responsibilities as CAO, in line with her plans to retire from the company at the end of 2021. 

Under her leadership, the bank spent more than $2 billion with women- and minority-owned businesses and has been recognized for its commitment to supplier diversity by the Women’s Business Enterprise National Council, the National LGBT Chamber of Commerce, and the National Minority Supplier Development Council.

Smith has held a number of senior leadership positions for the company, including head of Global Human Resources. In that role, she managed a global workforce of more than 200,000 employees and transformed the bank’s hiring, employee benefits, and diversity and inclusion efforts. She joined Bank of America in 1988 with a degree in economics from Southern Methodist University.

Smith serves on the boards of numerous nonprofit organizations, including the PGA of America and the Charlotte Sports Foundation. She also co-chairs the Leading on Opportunity Council, which is working to address economic mobility in Charlotte.

Smith has been recognized by American Banker for the past several years as one of the Most Powerful Women in Banking and by Business North Carolina as one of the most influential business leaders in the state.


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