Catherine P. Bessant

Chief Operations and Technology Officer
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Catherine P. Bessant is chief operations and technology officer at Bank of America, and is a member of the company’s executive management team. Since 2010, Bessant has led Global Technology and Operations (GT&O), delivering end-to-end technology and operating services across the company through nearly 95,000 employees and contractors in more than 35 countries.

Bessant has held a number of senior leadership roles for the company. She was president, Global Corporate Banking; president, Global Product Solutions and Global Treasury Services; chief marketing officer; president, Consumer Real Estate and Community Development Banking; national Small Business Segment executive; and president of the Florida market. She joined the bank as a corporate banker in 1982.

Bessant represents our employees on a number of important topics serving as executive sponsor for the company’s Lesbian, Gay, Bisexual and Transgender (LGBT) Pride executive board, the LGBT Ally program, and the Disability Advisory Council. She is one of OUTstanding’s top 10 Leading LGBT+ & Ally Executives.

Active in the community and region, Bessant received the 2018 Distinguished Service Award from the University of North Carolina at Charlotte. In addition, she was awarded the North Carolina Order of the Long Leaf Pine and was recognized by the Charlotte Business Journal with the Women in Business Lifetime Achievement Award. She chairs the North Tryon Vision Plan Advisory Committee.

Bessant recently led the formation of The Council on the Responsible Use of Artificial Intelligence (AI). Managed by the Harvard Kennedy School’s Belfer Center for Science and International Affairs, the council will convene the brightest minds from tech, business, academia and government.

Bessant serves on the board of directors of Zurich Insurance Group and the advisory board for the Ross School of Business at the University of Michigan. She is ranked No. 1 among the “25 Most Powerful Women in Banking” by American Banker. She also appears on Working Mother magazine’s “50 Most Powerful Working Moms” list of 2018.


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Recent Press Releases

Apr. 10, 2018 - Harvard Kennedy School and Bank of America Announce The Council on the Responsible Use of Artificial Intelligence

Sept. 25, 2017 - American Banker Honors The Most Powerful Women in Banking and Finance for 2017


Articles

May 8, 2018 - Bank of America's Cathy Bessant receives UNC Charlotte Distinguished Service Award, Charlotte Business Journal

Apr. 26, 2018 - Why Amazon and Google Haven’t Attacked Banks, Wall Street Journal

Apr. 25, 2018 - How AI Anxiety Is Creating More Jobs for Humans, Fast Company

Apr. 18, 2018 - BofA's Cathy Bessant talks workforce equality, shattering the glass ceiling, Charlotte Business Journal

Apr. 10, 2018 - Bank of America, Harvard form group to promote responsible AI, American Banker

Mar. 26, 2018 - Bank of America ponders what comes next for its land as North Tryon braces for boom, Charlotte Observer

Mar. 12, 2018 - AI as new tool in banks’ crime-fighting bag?, American Banker

Feb. 1, 2018 - How Bessant helped boost Bank of America’s bottom line, EuroMoney

Jan. 24, 2018 - ‘AI isn’t just technology, it’s good judgment’: Cathy Bessant on why banks need humans, Tearsheet  

Oct. 29, 2017 - The Benefits When a Nontechie Runs Tech, Wall Street Journal

 


Photo Gallery and Videos/Webcasts

Cathy Bessant                       CNBC financial cybersecurity

 

    

       

              

 

CNBC Capital         2018 Fintech
Cathy Bessant
Photo Gallery
        

CNBC: Bessant on financial cybersecurity, May 10, 2018

     

CNBC Capital Exchange, May 10, 2018

 

2018 FinTech Ideas Festival

             
             

Hub Culture

      

            

        

2017 American Banker Women in Banking Gala

Hub Culture: Bessant at Davos, Jan. 23, 2018

 

Bloomberg TV: Bessant on Responsible AI

 

American Banker podcast: “Responsible AI”

 

2017 American Banker Women in Banking Gala

             
           

2017 Cambridge Cyber Security Summit

           

2017 Cambridge Cyber Security Summit

 

 

Boards and Memberships