October 28, 2026 at 9:00 AM Eastern
Bank of America Opens First Financial Centers in Wisconsin, Sets 2027 Entry into Alabama and Louisiana
Expansion extends the bank's in-person reach to approximately eighty-three percent of Americans
New centers are part of the bank’s five billion dollars investment in its network since 2016
North CarolinaCHARLOTTE, – Bank of America continues to expand and modernize its financial center network, reflecting the important role in-person expertise plays when serving clients, alongside the growing use of digital banking. Wisconsin is the latest state added to the national network, with the company opening its first financial centers in Madison and Milwaukee this month. Bank of America plans to open 19 financial centers across the state through 2030. In first quarter 2027, the bank will open centers in Birmingham, Alabama, and in Greater New Orleans later in the year.
“Our clients do more and more of their banking digitally, but when they're buying a home, starting a business or planning for retirement, they want to sit down with someone they trust,” said Bank of America C E O Brian Moynihan. “That's why we keep building. Each new financial center in Wisconsin, Alabama and Louisiana is a commitment to the clients, employees and communities we serve there.”
The company has opened approximately 200 new financial centers in 17 expansion markets since 2014 and plans to open approximately 50 centers per year across its full network. Since 2016, Bank of America has invested more than five billion dollars to open new locations and enhance existing centers.
“A financial center is more than a place to bank. It’s a place where clients can meet with a specialist, talk through their goals and get personalized guidance for what comes next,” said Holly O’Neill, President, Consumer, Retail and Preferred at Bank of America. “As we modernize our centers, our use of innovative technology is central to how we build relationships and support clients through important financial decisions.”
Map titled "B of A Planned Financial Center Presence by 2027," with the subtitle "B of A Physical Footprint Reaches eighty-three percent of U S Population." The map shows the 48 contiguous U S states, color-coded to show where Bank of America has financial centers and A T Ms. Alaska and Hawaii are not shown.
Current states with Bank of America financial centers and A T Ms (38 states, shown in solid navy): Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia and Washington.
New states with Bank of America financial centers and A T Ms (3 states, shown in navy with diagonal stripes): Alabama, Louisiana and Wisconsin.
Bank of America expansion markets for 2026–2027 (5 cities, marked with red stars): Madison, Wisconsin; Milwaukee, Wisconsin; Huntsville, Alabama; Birmingham, Alabama; and New Orleans, Louisiana.
States without Bank of America financial centers (7 states, shown in gray): Mississippi, Montana, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Opening financial centers in Wisconsin creates approximately 130 new job opportunities with the company, helping to grow the local economy and strengthen these communities. The new financial centers build on the bank’s existing presence in the market, which includes Merrill, Business Banking and Global Corporate Banking.
“Expanding our presence in Wisconsin gives us an opportunity to deepen relationships with clients and communities across the state,” said Drew Slocum, President of Bank of America Wisconsin. “With our new financial centers, we’ll help more clients pursue their financial goals, connecting them with the breadth of resources, expertise and solutions available across Bank of America.”
In addition to its recent entry into Wisconsin, the company plans to open 10 financial centers across Birmingham and Huntsville, Alabama beginning in early 2027 and eight in Greater New Orleans beginning in the second half of 2027.
Bank of America operates approximately 3,500 financial centers nationwide, with its physical footprint reaching approximately eighty-three percent of the U S population. The bank is also adding locations in existing markets, with plans to open more than 30 financial centers across 22 markets in the coming months. Approximately thirty percent of Bank of America’s financial centers are located in low- and moderate-income communities.
Bank of America has also completed more than 400 financial center renovation projects this year, with more than 300 additional projects planned in the coming months.
In September 2025, Bank of America announced it raised its U S minimum hourly wage to twenty-five dollars per hour for full-time and part-time employees, bringing the minimum annualized salary for full-time employees to more than fifty thousand dollars. Bank of America also recently announced its commitment to increase military and community college hiring and create 700 financial center jobs in new growth markets across the country.
While more than ninety-five percent of client interactions take place through Bank of America’s digital platform, clients continue to turn to financial centers for more complex financial needs. Over the past year, clients made approximately 10 million appointments with specialists, nearly twenty percent of which were with Financial Solutions Advisors to discuss their financial needs.
Technology is also helping employees better support client conversations. “Plan My Day” is an A I-driven tool that helps bankers and advisors in financial centers prepare for client meetings using relevant client and industry information and trends. And in the company’s contact centers, EricaAssist is a human-assisted generative A I agent used by more than 18,000 employees, helping them resolve client needs faster. EricaAssist reduces average call times by nearly one minute per interaction.
Answer: While more than ninety-five percent of client interactions take place through Bank of America’s digital platform, clients continue to value in-person guidance for more complex financial needs. Over the past year, clients made approximately 10 million appointments with specialists in financial centers.
Answer: Bank of America plans to open nearly 50 new financial centers annually as it continues to grow in new and existing markets. In the coming months, the company plans to open more than 30 financial centers across 22 markets.
Answer: Wisconsin, Alabama and Louisiana are the new markets in Bank of America’s current expansion plan. The company plans to open 19 financial centers in Wisconsin through 2030, 10 in Alabama beginning in early 2027, and eight in Louisiana, with the first expected to open in the second half of 2027.
Answer: Since 2016, Bank of America has invested more than five billion dollars in its financial center network. The company has completed more than 400 renovation projects in 2026, with more than 300 additional projects across 69 markets planned in the coming months.
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving more than 69 million clients with approximately 3,500 retail financial centers, approximately 15,000 A T Ms (automated teller machines) and award-winning digital banking with approximately 60 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. As the #1 small business lender in the United States (FDIC), Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries and/or jurisdictions. Bank of America Corporation stock (NYSE:BAC) is listed on the New York Stock Exchange.
Andy Aldridge, Bank of America
Phone: one nine eight zero three eight seven zero five one four
andrew.aldridge@bofa.com
October 28, 2026 at 9:00 AM Eastern
Bank of America Opens First Financial Centers in Wisconsin, Sets 2027 Entry into Alabama and Louisiana
Expansion extends the bank's in-person reach to approximately eighty-three percent of Americans
New centers are part of the bank’s five billion dollars investment in its network since 2016
North CarolinaCHARLOTTE, – Bank of America continues to expand and modernize its financial center network, reflecting the important role in-person expertise plays when serving clients, alongside the growing use of digital banking. Wisconsin is the latest state added to the national network, with the company opening its first financial centers in Madison and Milwaukee this month. Bank of America plans to open 19 financial centers across the state through 2030. In first quarter 2027, the bank will open centers in Birmingham, Alabama, and in Greater New Orleans later in the year.
“Our clients do more and more of their banking digitally, but when they're buying a home, starting a business or planning for retirement, they want to sit down with someone they trust,” said Bank of America C E O Brian Moynihan. “That's why we keep building. Each new financial center in Wisconsin, Alabama and Louisiana is a commitment to the clients, employees and communities we serve there.”
The company has opened approximately 200 new financial centers in 17 expansion markets since 2014 and plans to open approximately 50 centers per year across its full network. Since 2016, Bank of America has invested more than five billion dollars to open new locations and enhance existing centers.
“A financial center is more than a place to bank. It’s a place where clients can meet with a specialist, talk through their goals and get personalized guidance for what comes next,” said Holly O’Neill, President, Consumer, Retail and Preferred at Bank of America. “As we modernize our centers, our use of innovative technology is central to how we build relationships and support clients through important financial decisions.”
Map titled "B of A Planned Financial Center Presence by 2027," with the subtitle "B of A Physical Footprint Reaches eighty-three percent of U S Population." The map shows the 48 contiguous U S states, color-coded to show where Bank of America has financial centers and A T Ms. Alaska and Hawaii are not shown.
Current states with Bank of America financial centers and A T Ms (38 states, shown in solid navy): Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia and Washington.
New states with Bank of America financial centers and A T Ms (3 states, shown in navy with diagonal stripes): Alabama, Louisiana and Wisconsin.
Bank of America expansion markets for 2026–2027 (5 cities, marked with red stars): Madison, Wisconsin; Milwaukee, Wisconsin; Huntsville, Alabama; Birmingham, Alabama; and New Orleans, Louisiana.
States without Bank of America financial centers (7 states, shown in gray): Mississippi, Montana, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Opening financial centers in Wisconsin creates approximately 130 new job opportunities with the company, helping to grow the local economy and strengthen these communities. The new financial centers build on the bank’s existing presence in the market, which includes Merrill, Business Banking and Global Corporate Banking.
“Expanding our presence in Wisconsin gives us an opportunity to deepen relationships with clients and communities across the state,” said Drew Slocum, President of Bank of America Wisconsin. “With our new financial centers, we’ll help more clients pursue their financial goals, connecting them with the breadth of resources, expertise and solutions available across Bank of America.”
In addition to its recent entry into Wisconsin, the company plans to open 10 financial centers across Birmingham and Huntsville, Alabama beginning in early 2027 and eight in Greater New Orleans beginning in the second half of 2027.
Bank of America operates approximately 3,500 financial centers nationwide, with its physical footprint reaching approximately eighty-three percent of the U S population. The bank is also adding locations in existing markets, with plans to open more than 30 financial centers across 22 markets in the coming months. Approximately thirty percent of Bank of America’s financial centers are located in low- and moderate-income communities.
Bank of America has also completed more than 400 financial center renovation projects this year, with more than 300 additional projects planned in the coming months.
In September 2025, Bank of America announced it raised its U S minimum hourly wage to twenty-five dollars per hour for full-time and part-time employees, bringing the minimum annualized salary for full-time employees to more than fifty thousand dollars. Bank of America also recently announced its commitment to increase military and community college hiring and create 700 financial center jobs in new growth markets across the country.
While more than ninety-five percent of client interactions take place through Bank of America’s digital platform, clients continue to turn to financial centers for more complex financial needs. Over the past year, clients made approximately 10 million appointments with specialists, nearly twenty percent of which were with Financial Solutions Advisors to discuss their financial needs.
Technology is also helping employees better support client conversations. “Plan My Day” is an A I-driven tool that helps bankers and advisors in financial centers prepare for client meetings using relevant client and industry information and trends. And in the company’s contact centers, EricaAssist is a human-assisted generative A I agent used by more than 18,000 employees, helping them resolve client needs faster. EricaAssist reduces average call times by nearly one minute per interaction.
Answer: While more than ninety-five percent of client interactions take place through Bank of America’s digital platform, clients continue to value in-person guidance for more complex financial needs. Over the past year, clients made approximately 10 million appointments with specialists in financial centers.
Answer: Bank of America plans to open nearly 50 new financial centers annually as it continues to grow in new and existing markets. In the coming months, the company plans to open more than 30 financial centers across 22 markets.
Answer: Wisconsin, Alabama and Louisiana are the new markets in Bank of America’s current expansion plan. The company plans to open 19 financial centers in Wisconsin through 2030, 10 in Alabama beginning in early 2027, and eight in Louisiana, with the first expected to open in the second half of 2027.
Answer: Since 2016, Bank of America has invested more than five billion dollars in its financial center network. The company has completed more than 400 renovation projects in 2026, with more than 300 additional projects across 69 markets planned in the coming months.
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving more than 69 million clients with approximately 3,500 retail financial centers, approximately 15,000 A T Ms (automated teller machines) and award-winning digital banking with approximately 60 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. As the #1 small business lender in the United States (FDIC), Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries and/or jurisdictions. Bank of America Corporation stock (NYSE:BAC) is listed on the New York Stock Exchange.
Andy Aldridge, Bank of America
Phone: one nine eight zero three eight seven zero five one four
andrew.aldridge@bofa.com
.jpg/_jcr_content/renditions/original){kind=logo}
