Bank of America today announced that Merrill Edge online brokerage received two “Gold Monitor Awards” and three “Silver Monitor Awards” in Corporate Insight’s 2016 e-Monitor Awards Report. The recognitions highlight Merrill Edge’s digital offerings, as well as the value and service provided to their customers.
“Our top priority is to help customers make more informed investment decisions,” said Aron Levine, head of Merrill Edge. “We are honored to receive this industry recognition, which is a strong reflection of our commitment to deliver a positive customer experience in an increasingly digital world.”
This year, Merrill Edge was awarded gold medals in the “Trading” and “Mobile Capabilities” categories, and three silver medals in the “Account Information,” “Quotes” and “Prospect Experiences” categories. The firm also received a bronze medal in “Online Help,” earning the firm recognition in all six award categories and tying the firm with the most medals overall within e-Monitor.
“We’re pleased to recognize our medal winners,” said Michael Ellison, president of Corporate Insight. “Our e-Monitor Awards recognize the exemplary digital experiences financial firms provide their clients and prospects, and based on our research, these accolades underscore their leadership in online innovation.”
For more than 15 years, Corporate Insight has presented gold, silver and bronze awards to recognize innovative financial services firms. Overall, the company reviews the digital offerings of more than 100 firms across nine industry verticals. For its e-Monitor Awards Report, Corporate Insight uses grading criteria to review key online tools and resources offered by 19 leading brokerage firms.
Merrill Edge is a streamlined investment service that provides access to the investment insights of Merrill Lynch and the convenience of Bank of America banking. With Merrill Edge, clients can view their Merrill Edge investment and Bank of America bank accounts on one page online. They also have access to easy-to-use tools, actionable insights, one-on-one guidance and competitive pricing for online trades. If clients prefer to receive advice and guidance to pursue and track financial goals, Merrill Edge Roadmap® allows them to work one-on-one with a Merrill Edge Financial Solutions Advisor to develop a personalized action plan and receive specific investment recommendations tailored to them and their personal goals.
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 47 million consumer and small business relationships with approximately 4,600 retail financial centers, approximately 16,000 ATMs, and award-winning online banking with approximately 34 million active accounts and more than 21 million mobile active users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico and more than 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.
Reporters May Contact:
Andy Aldridge, Bank of America