Press Releases

3/21/19 9:00 am EDT
Available Through the Company’s Award-Winning Mobile App, Erica Insights Drive Client Engagement With More Than 35 Million Requests Completed
Bank of America today announced that Erica, its artificial intelligence (AI)-driven virtual financial assistant, has surpassed 6 million users and completed more than 35 million client requests. This milestone coincides with the introduction of a series of new features in the award-winning mobile app, including several new Erica insights that offer clients personalized, proactive guidance to help them stay on top of their finances.    “ more...
3/20/19 10:00 am EDT

Publications and Analyst Firms Note Leadership in Innovation, Digital Solutions, Service Quality and Consistency in Global Transaction Services

Bank of America recently received several awards for its Global Transaction Services (GTS) business. The recognition highlights the bank’s leadership in digital solutions, innovation, service quality and global consistency across Asia, Europe, North America and South America. The accolades came from industry publications and research firms that conduct surveys with businesses, including the bank’s own clients. For innovation, the analyst firm Aite Group named Intelligent Receivables as more...
3/19/19 10:00 am EDT
Proposals are now being accepted for the 2019 Bank of America Art Conservation Project. Nonprofit cultural institutions with artwork requiring much-needed conservation are welcome and encouraged to submit a proposal. The grant proposal process is available online at www.bankofamerica.com/artconservation. All proposals must be submitted before May 17 to be eligible for funding in 2019.  The Bank of America Art Conservation Project more...