Company Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,700 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 58 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock  is listed on the New York Stock Exchange (NYSE: BAC).

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,700 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 58 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock  is listed on the New York Stock Exchange (NYSE: BAC).

First banking house organized 1784; The manufactory house, -long acre (Tremont) street, where the Massechusetts Bank began business, July 5, 1784

The Massachusetts Bank opened for business following Governor John Hancock’s signing into law the country’s second-ever bank charter. Today the Massachusetts Bank stands as the oldest predecessor firm in our company’s rich legacy.

First banking house organized 1784; The manufactory house, -long acre (Tremont) street, where the Massechusetts Bank began business, July 5, 1784

The Massachusetts Bank opened for business following Governor John Hancock’s signing into law the country’s second-ever bank charter. Today the Massachusetts Bank stands as the oldest predecessor firm in our company’s rich legacy.

Bank of America Fast Facts

as of as of October 15, 2024

Overall

  • We operate across the US, its territories and more than 35 countries with approximately 213,500 employees.
  • We serve 69 million US consumer and small business clients.
  • Approximately 3,700 financial centers and 15,000 ATMs in the U.S.
  • We serve 4 million US small business clients, and are the No. 1 small business lender in the US (source FDIC).
  • We manage $4.2 trillion in client balances across our wealth management businesses.
  • We provide Global Markets services to approximately 8,000 clients globally in debt, equity, commodity and foreign exchange markets.
  • Named #1 global equity research provider in 2023 by Institutional Investor.
  • Ranked #3 in global investment banking fees. (source Dealogic)
  • We have relationships with 95% of the U.S. Fortune 1,000 companies.

Digital

  • We offer award-winning digital capabilities, with approximately 58 million digital users.
  • We constantly see strong client engagement across our digital platforms:
    • 48 million digital active users logged in more than 3.6 billion times this quarter, up 11%
    • Erica, the most advanced and first widely available virtual financial assistant, has reached 2.4 billion client interactions since its 2018 launch; and has now helped over 45 million clients with their financial needs
    • Record 23.2 million active Zelle users, up 10% with a record 400 million transactions totaling $121 billion, both up approximately 25% year over year. 
    • Life Plan, a personalized digital experience to define and pursue financial goals, has been used by 16.8 million clients since launching in 2020.
    • CashPro® App, used by corporate and commercial clients, facilitated record quarterly payment approvals of $283 billion, a 47% increase.

Bank of America Fast Facts

as of as of October 15, 2024

Overall

  • We operate across the US, its territories and more than 35 countries with approximately 213,500 employees.
  • We serve 69 million US consumer and small business clients.
  • Approximately 3,700 financial centers and 15,000 ATMs in the U.S.
  • We serve 4 million US small business clients, and are the No. 1 small business lender in the US (source FDIC).
  • We manage $4.2 trillion in client balances across our wealth management businesses.
  • We provide Global Markets services to approximately 8,000 clients globally in debt, equity, commodity and foreign exchange markets.
  • Named #1 global equity research provider in 2023 by Institutional Investor.
  • Ranked #3 in global investment banking fees. (source Dealogic)
  • We have relationships with 95% of the U.S. Fortune 1,000 companies.

Digital

  • We offer award-winning digital capabilities, with approximately 58 million digital users.
  • We constantly see strong client engagement across our digital platforms:
    • 48 million digital active users logged in more than 3.6 billion times this quarter, up 11%
    • Erica, the most advanced and first widely available virtual financial assistant, has reached 2.4 billion client interactions since its 2018 launch; and has now helped over 45 million clients with their financial needs
    • Record 23.2 million active Zelle users, up 10% with a record 400 million transactions totaling $121 billion, both up approximately 25% year over year. 
    • Life Plan, a personalized digital experience to define and pursue financial goals, has been used by 16.8 million clients since launching in 2020.
    • CashPro® App, used by corporate and commercial clients, facilitated record quarterly payment approvals of $283 billion, a 47% increase.

Our lines of business

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