Bank of America Fast Facts

as of March 31, 2025

Overall

  • We operate across the US, its territories and more than 35 countries with approximately 213,000 employees.
  • We serve 69 million US consumer and small business clients.
  • 3,700 financial centers and 15,000 ATMs in the U.S.
  • We serve 4 million US small business clients, and are the No. 1 small business lender in the US (source FDIC).
  • We manage approximately $4.2 trillion in client balances across our wealth management businesses.
  • We provide Global Markets services to approximately 8,000 clients globally in debt, equity, commodity and foreign exchange markets.
  • Named #2 global research provider in 2024 by Extel (formerly Institutional Investor)
  • Ranked #3 in global investment banking fees. (source Dealogic)
  • We have relationships with 78% of the Global Fortune 500 and 95% of the U.S. Fortune 1,000 companies.(2024)

Digital

  • We offer award-winning digital capabilities, with 59 million digital users.
  • We constantly see strong client engagement across our digital platforms:
    • Digital users logged in more than 4 billion times this quarter, up 17%
    • Erica, the most advanced and first widely available virtual financial assistant, has reached 2.5 billion client interactions since its 2018 launch; and has now helped more than 46.3 million clients with their financial needs
    • Record 23.9 million active Zelle users, up 10% with 416 million transactions totaling $130 billion, up 20% and 23%, respectively.
    • Life Plan, a personalized digital experience to define and pursue financial goals, has been used by 18.7 million clients since launching in 2020.
    • CashPro® App, used by corporate and commercial clients, facilitated quarterly payment approvals of $222 billion this quarter for a total of 4.3 million transactions.

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