We operate across the US, its territories and more than 35 countries with approximately 213,500 employees.
We serve 69 million US consumer and small business clients.
Approximately 3,700 financial centers and 15,000 ATMs in the U.S.
We serve 4 million US small business clients, and are the No. 1 small business lender in the US (source FDIC).
We manage $4.2 trillion in client balances across our wealth management businesses.
We provide Global Markets services to approximately 8,000 clients globally in debt, equity, commodity and foreign exchange markets.
Named #1 global equity research provider in 2023 by Institutional Investor.
Ranked #3 in global investment banking fees. (source Dealogic)
We have relationships with 95% of the U.S. Fortune 1,000 companies.
Digital
We offer award-winning digital capabilities, with approximately 58 million digital users.
We constantly see strong client engagement across our digital platforms:
48 million digital active users logged in more than 3.6 billion times this quarter, up 11%
Erica, the most advanced and first widely available virtual financial assistant, has reached 2.4 billion client interactions since its 2018 launch; and has now helped over 45 million clients with their financial needs
Record 23.2 million active Zelle users, up 10% with a record 400 million transactions totaling $121 billion, both up approximately 25% year over year.
Life Plan, a personalized digital experience to define and pursue financial goals, has been used by 16.8 million clients since launching in 2020.
CashPro® App, used by corporate and commercial clients, facilitated record quarterly payment approvals of $283 billion, a 47% increase.
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