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Sheri B. Bronstein is the chief human resources officer (CHRO) for Bank of America and a member of the company’s executive management team. In this role, she leads a global team of 4,000 human resources professionals across 28 countries who drive the company’s commitment to be a Great Place to Work and also oversees the company’s real estate portfolio.

Sheri serves on the Executive Committee of the company's Responsible Growth Committee and supports the Compensation and Human Capital Committee of the Board of Directors in her role.

A thirty-year industry veteran, Bronstein joined Bank of America in 2000 and has held various roles supporting Global Markets, Global Investment Banking and the international regions prior to being named CHRO in 2015. In her tenure as CHRO, she has focused her team on driving innovative and differentiated ways to deliver on the commitment of being a Great Place to Work. This includes a focus on recognizing and rewarding performance, providing development and growth opportunities, ensuring a diverse and inclusive workplace and supporting employees’ physical, emotional and financial wellness.

Sheri is passionate about employing data and analytics to identify emerging trends and to drive meaningful HR and business advancements. She led the effort to publish Bank of America’s inaugural Human Capital Management Report, setting an industry standard by providing a transparent, comprehensive view of the company’s benefits, resources and programs that advance our culture of caring.

Sheri merged the Consumer Bank Academy with the Global Learning Organization to create The Academy at Bank of America. This new organization provides a unified approach to onboarding, education, professional development, up-skilling and reskilling to ensure the growth and success of more than 200,000 teammates. Under Sheri’s leadership, the company’s internal Life Event Services team expanded to support the growing needs of our employees and family members focused on helping manage career transitions, leaves of absence and other critical and crisis events.

She is also a thought leader on the importance of mental health priorities and drives the company’s industry-leading focus on employee emotional wellness. This extends outside the company with her work in co-leading the Mental Health Forum to discuss challenges facing youth and best practices to support them as they transition into the workforce.

Sheri serves on a number of external boards and committees, including as a member of the Advisory Council of the Smithsonian American Women’s History Museum, the Board of Trustees of Liberty Science Center, and the Board of Visitors for her alma mater, Colby College. She also combines her expertise in people management and executive leadership on the Center for Executive Succession Advisory Board within the University of South Carolina Darla Moore School of Business and the Gartner CHRO Global Leadership Board. She also serves on the Society for Human Resource Management (SHRM) Executive Council and World Economic Forum’s Community of Chief Human Resources Officers, a select cross-industry peer group convening on timely topics facing industries and organizations. Internally, she is the Executive Sponsor for the company’s Domestic Violence Task Force.

In 2024, Bank of America was recognized by Fortune as one of the 100 Best Places to Work For for the sixth consecutive year. The company was also recognized by the Stevie Awards for Great Employers along with the Grand Stevie Award for Most Honored Organization of the Year, and was the recipient of 38 Brandon Hall Awards. Sheri was also the recipient of the Ram Charan HR Innovation Award given by the SHRM Foundation Tharseō Awards.

Sheri holds a bachelor’s degree from Colby College and a Master of Business Administration from Cornell University.