Bank of America today published its 2020 Human Capital Management Report, which provides the latest information and progress against its continued focus to be a great place to work for its more than 200,000 teammates around the world.
Building on the company’s inaugural Human Capital Management report last year, the 2020 report details the many programs and resources, as well as supporting data, across Bank of America’s primary focus areas including: being a diverse and inclusive workplace; attracting and retaining exceptional talent; providing holistic benefits supporting teammates’ physical, emotional and financial wellness; and recognizing and rewarding performance.
“Since our initial report, we have taken extensive steps to care for the health and safety of our teammates during the unprecedented health crisis, including expanding and enhancing employee benefits and resources,” said CEO Brian Moynihan. “We have also built on work we have had underway throughout our company’s history to ensure a diverse and inclusive workplace, and have seen increases in diverse representation in nearly every area.”
In addition, Bank of America continues to share metrics on diverse representation across the company, a practice the bank has had in place for many years prior to last year’s inaugural report. Specific highlights of what’s new this year include:
“Our focus on being a great place to work has never been more important. While our teammates are focused on supporting our clients and communities, we’re focused on supporting them and their families, making sure they can be their best both at work and at home,” said Chief Human Resources Officer Sheri Bronstein.
New to this year’s report, Bank of America has detailed expanded support and benefits to help employees navigate the ongoing health crisis, and long-term commitments to advance racial equality and economic opportunity for all, including:
These highlights are in addition to the actions Bank of America takes each year, including equal pay for equal work; support for new parents; personalized support for major life events (including connecting employees to resources, benefits and counseling) from Life Events Services, the company’s internal, highly-specialized group; and confidential counseling through its Employee Assistance Program to help manage the stress and broader emotional impacts of events and uncertainty.
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,900 lending centers, 2,500 financial centers with a Consumer Investment Financial Solutions Advisor and approximately 2,300 business centers; approximately 17,000 ATMs; and award-winning digital banking with approximately 39 million active users, including approximately 31 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. Connect with us on Twitter (@BofA_News).
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Liz Wright, Bank of America