Follow Holly on LinkedIn
Holly O’Neill is president of Retail Banking, one of Bank of America’s eight lines of business, and a member of the company’s executive management team. She is responsible for the growth of the Retail Banking business, driving the vision to become the world’s best digital bank. As president, O’Neill remains focused on empowering clients with the resources they need to achieve financial wellness. She also serves as chief client care officer, overseeing a team that provides financial solutions to 69 million clients each year.
O’Neill joined Bank of America in 1996 as a credit analyst in the Corporate and Investment Bank where she held various roles. She also served as chief operating officer (COO) for Bank of America Private Bank and for Merrill Lynch Wealth Management® Private Banking and Investment Group.
In 2024, O’Neill was named to Barron’s list of the 100 Most Influential Women in U.S. Finance for the third consecutive year, and to American Banker’s list of the Most Powerful Women in Banking for the second consecutive year. She has also been included in Forbes’ 50 Over 50 list and received a Silver Stevie Award for Customer Service Executive of the Year.
O’Neill is the executive sponsor of Bank of America’s Disability Advisory Council, ensuring the company is an employer of choice and key partner to our communities impacted by disabilities. She also serves on the Advisory Board of Special Olympics Massachusetts.
She holds a Bachelor of Science degree in business from the University of New Hampshire and is a Chartered Financial Analyst®.
.jpg/_jcr_content/renditions/original){kind=logo}
