Awards and Recognition

8/11/20 10:00 am EDT

Euromoney magazine has named Bank of America the best bank in transaction services in Latin and North America in the publication’s 2020 Awards for Excellence. This is the latest recognition the Global Transaction Services (GTS) business has received, and follows recent awards for innovation and trade finance, as well as top rankings in Commercial Card.

Established in 1992, the Euromoney Awards for Excellence program is considered a global benchmark for the banking industry. The publication received nearly 1,000 submissions for its regional and country awards.

The awards and more...

6/24/20 9:00 am EDT

For the 11th consecutive year, the J.D. Power Certified Customer Service Program has recognized Bank of America’s Corporate, Commercial and Business Banking contact centers, which include card servicing, for providing “An Outstanding Customer Service Experience.”

“Congratulations to the entire team at Bank of America Corporate, Commercial and Business Banking Services for providing an outstanding customer service experience with live phone support for the 11th consecutive year,” said Mark Miller, practice leader, Customer Service Advisory at J.D. Power. “ more...

2/3/20 9:00 am EST

Bank of America today announced that its Merrill Edge Self-Directed platform has been recognized with several top rankings and awards. The recent accolades reflect the bank’s ongoing commitment to delivering industry-leading client care, innovative experiences, integrated banking and investing offerings, and intuitive tools to help clients pursue socially responsible investing.

“We are relentlessly focused on delivering a superior client experience and providing clients the insights they need to pursue their more...

12/13/19 9:00 am EST

During an awards ceremony recently in New York City, Bank of America received three American Financial Technology Awards (AFTAs), the most for any financial institution this year.

Hosted by Waters magazine and, the AFTAs recognize excellence in the deployment and management of financial technology within the asset management and investment banking communities.

Bank of America won for Most Cutting-Edge IT Initiative, Best Mobile Strategy Initiative, and Best Compliance Initiative.

  • Most Cutting-Edge IT Initiative: Bank of America more...

12/2/19 9:30 am EST

Bank of America has been named Derivatives House of the Year, winning the flagship award at the Risk Awards 2020, hosted by in London. Bank of America was also awarded Equity Derivatives House of the Year and OTC Client Clearer of the Year.

The firm’s growing presence in Europe was a key factor behind Risk’s decision to award Bank of America these global accolades. “The firm’s new home in Paris has brought more European clients to the Street’s most consistent markets franchise,” said Risk.

“We are honored to see our investment in our people and our business achieve more...

11/13/19 9:30 am EST

For the seventh time since the recognition began in 2011, Bank of America Merrill Lynch has been named Institutional Investor’s “Top Global Research Firm of the Year.” BofA Merrill Lynch Global Research won 234 total team positions – more than any other firm – in the eight Institutional Investor research team surveys published throughout 2019.

“Our analysts around the world produce consistently high-quality research across all asset classes with the goal of delivering integrated, unique insights to our clients,” said Candace Browning, head of BofA Merrill Lynch Global Research. “ more...

10/29/19 9:00 am EDT

Global Finance magazine has named Bank of America the Best Bank in the World. The accolade is the top honor of the publication’s 2019 listing of world’s best banks. According to the magazine, the bank was selected based on its performance over the previous year, reputation and management excellence, as well as leadership in digital transformation.

In 2018, Bank of America reported the highest full-year earnings in the company’s history, $28.1 billion. By keeping expense growth below revenue growth for 16 consecutive quarters, Bank of America was able to create operating leverage, more...

10/2/19 2:00 pm EDT has named Bank of America a 2019 Top Company for Women Technologists. This is the second consecutive year that Bank of America has been recognized. The award was presented at the annual Grace Hopper Celebration in Orlando, Florida.

Bank of America had the highest score in the technical workforce category of more than 10,000 employees. The award demonstrates Bank of America’s commitment to being a diverse and inclusive company, which is essential to our ability to meet the needs of our clients, communities and employees.

“Bank of America is a company more...

9/4/19 9:00 am EDT

For the 15th consecutive year, the J.D. Power Certified Customer Service ProgramSM has recognized Bank of America Retirement Services and Benefits contact centers for contact center excellence and their commitment to providing “An Outstanding Customer Service Experience.”

J.D. Power recognized the bank for exceptional execution across 40 practices that encompass recruiting, training, management roles and responsibilities, and quality assurance capabilities. As part of the evaluation, J.D. Power conducted a random survey of Bank of America Retirement Services more...

8/19/19 3:24 pm EDT

Bank of America was number eight on Fortune’s annual “Change the World” list, which ranked 52 companies for innovative business strategies that positively impact the world. Bank of America is the top financial services firm on the list and was recognized for its work to address the affordable housing shortage across the country.

In its profile of the company, Fortune noted that Bank of America was “solving a housing puzzle” through innovative lending, financing and partnerships. Between 2005 and 2018, Bank of America financed 194,500 affordable housing units. In the last two years more...

7/15/19 9:00 am EDT

Bank of America has retained its ranking as a top issuer of Visa and Mastercard commercial credit and prepaid solutions in the U.S. The 2018 rankings were published by The Nilson Report, a financial industry publication covering card and mobile payments.

Bank of America’s commercial card programs are managed within the Global Transaction Services (GTS) business that develops solutions to address a company’s overall treasury and working capital needs.

7/11/19 9:00 am EDT

Euromoney magazine has named Bank of America the World’s Best Bank for Diversity and Inclusion. This is the second consecutive year and third time in four years that Bank of America has been recognized in this category. Bank of America received Euromoney’s inaugural D&I award in 2016.

The global D&I award goes to the firm that shows a strong track record for initiatives promoting diversity and inclusion within their own company, and the markets and industry more generally. The winning company must also demonstrate that their diversity policy is having a positive effect on more...

6/11/19 9:30 am EDT

Bank of America Advantage SafeBalance Banking®, one of the first banking accounts to eliminate overdraft fees, is on track to surpass 1 million accounts this month. Last month, MONEY named Bank of America the “Best Bank for College Students” and selected the Advantage SafeBalance Banking account as best for students.

“SafeBalance Banking has become one of our most popular checking accounts for students and helps clients at every life stage maintain control over their finances,” said April more...

5/16/19 9:10 am EDT

Bank of America was today recognized as a leader in The Forrester Banking Wave™: U.S. Mobile Apps Q2 2019 report.


  • Bank of America received the top ranking in three evaluation criteria, including self-service features, privacy and security cues, and content, and ranked among the highest in progress and workflow.
  • Bank of America achieved an overall score 10 points higher than the evaluation average, and was one of only two U.S. banks to meet or exceed the average in more...
4/3/19 12:53 pm EDT

Bank of America was today ranked the top financial institution in the 2019 LinkedIn Top Companies list. This is the first time the bank has been included in the fourth annual list that recognizes the 50 most sought-after places to work in more...

3/20/19 10:00 am EDT

Bank of America recently received several awards for its Global Transaction Services (GTS) business. The recognition highlights the bank’s leadership in digital solutions, innovation, service quality and global consistency across Asia, Europe, North America and South America. The accolades came from industry publications and research firms that conduct surveys with businesses, including the bank’s own clients.

For innovation, the analyst firm Aite Group named Intelligent Receivables as Product Development more...

2/28/19 12:00 pm EST

Merrill Edge was recognized in Barron’s 2019 Best Online Brokers review, receiving four out of five stars for the sixth consecutive year and ranking fifth overall, up a spot from sixth in 2018. 

This ranking follows the 2019 annual review by, which ranked Merrill Edge No. 1 for “Overall more...

2/14/19 8:53 am EST

Bank of America today was recognized as one of the “100 Best Companies to Work For” by Fortune magazine and the global research and consulting firm, Great Place to Work®.

Bank of America also was recognized as the only financial services company on Fortune’s inaugural “Best Big Companies to Work For” list, which recognizes seven companies with more than 100,000 U.S.-based employees that passed the Great Place to Work® Certification bar.

“Being a great place to work is core to our commitment to deliver more...

2/4/19 9:00 am EST

Bank of America today announced it received the highest recognition in customer satisfaction for retail banking advice in the J.D. Power 2019 U.S. Retail Banking Advice StudySM. This top spot and 5 out of 5 Power Circle Rating, which is “among the best,” are firsts for Bank of America in the annual study of retail banking client satisfaction with bank-provided advice offerings.

“We work tirelessly to deliver exceptional client care across every touchpoint with our 66 million clients,” said Dean Athanasia, president of Consumer and Small Business at Bank of America. “We more...

1/17/19 9:00 am EST

Bank of America today was named the 2019 Catalyst Award winner by Catalyst, a global nonprofit working with CEOs and leading companies to build workplaces that work for women. The bank earned the honor based on its ongoing efforts to be a great place to work and to support the continued development, empowerment and advancement of women in the company and around the world. For more than 30 years, the Catalyst Award has recognized exceptional efforts to accelerate progress for women in business.

The Catalyst Award announcement comes just one day after the bank also was recognized for more...